Flying high: Intercom to add 150 staff to Irish offices as it closes in on a global workforce of 1,000


Intercom is due to hire 150 new employees in Ireland next year as it moves towards 1,000 employees worldwide.

The online communications software company, which has now surpassed $200m in annual revenue, plans to move into its new purpose-built headquarters next to St Stephen’s Green in early 2023.

The new jobs, supported by IDA, will be in sales, marketing, finance and customer support.

Intercom is one of Ireland’s few tech ‘unicorns’, privately valued at over €1 billion.

It lists 25,000 companies as users, including global companies like Amazon, Atlassian and Microsoft and Irish startups like Tines and &Open.

Its Dublin office currently has approximately 250 employees while the company has other offices in San Francisco, London, Chicago and Sydney.

“The heart and soul of our product innovation is in Ireland and we invest a huge amount of time and resources across the team, said Des Traynor, Co-Founder and Chief Strategy Officer of Intercom. .

Earlier this year, CEO Karen Peacock told the the company has recently become profitable and that an IPO is likely “as soon as possible”.

The company recently named two new executives, CMO Anna Griffin and General Counsel Cheree McAlpine, and added a new board member, Fred Ball.


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